sumeetkoshal

Sumeet Koshal Summary · Over 4.5 years of experience in the Software industry performing User requirements studies, development & implementation · Holding 10 years multiple entries B1 visa for USA. · Expertise in developing CTI (Computer Telephony Integration) Applications · Extensive experience in the IT industry, over 4.5 years in C++/VC++ and over 7 months in TIBCO · Strong experience in developing multithreaded IVRS applications in C++/VC++ on Dialogic board · Worked on various dialogic boards (Analog as well as Digital) like D/4PCI, D41 JCT, VFX PCI, and D300 JCT · Excellent knowledge of C++, VC++, Multithreading, Socket Programming, MFC · Participated in exhibition held at expo-center Mumbai and developed & demonstrated Phone Banking System with FAX ON DEMAND facility · Strong communications, organizational, analytical and problem solving skills Professional Experience April 2005 to Present Working as Software Engineer at CountryWide Financial Corporation India Ltd., Mumbai. Domain: Finance. March 2004 to April 2005 Worked as Consultant at Polaris Software Lab Ltd., Mumbai. Domain: Banking. Sep 2002 to Mar 2004 Worked as Software Programmer at CMS Computers Ltd., Mumbai. Domain: Telecom & Device Interface. May 2002 to Sep 2002 Worked as Software Programmer at Spanco Tele-Systems and Solutions Ltd., Mumbai. Domain: Telecom. Jun 2001 to April 2002 Worked as Software Programmer at Kalp InfoTech, Mumbai. Domain: Telecom. Dec 2000 to Apr 2001 Worked as Project Trainee at Esstech Software Solutions Pvt. Ltd., Mumbai. Job Profile With CountryWide Working with Countrywide Security Corporation group for developing Application dealing with Fixed Income Securities. Currently working on the following applications using C++/C# with TIBCO. 1. AutoQuoter: For automating trading of Fixed Income Securities at Bloomberg Stock Exchange. 2. Controller: It will provide status of the application(s) it is monitoring to the web client(s). 3. Sales Calendar: Customized calendar for storing events for traders use. Job Profile With Polaris Worked with enhancement team to extend the functionalities in windows services. è It involves enhancements for the project PAYLINK, which processes the transactions initiated by CITIGROUP’s corporate customer(s). è Interaction with the client to provide online support to fix the problem(s)/bug(s) in the project. Skill sets Hardware : Pentium PC Oper. Sys : Windows 2000, NT 4.0 & 98, DOS Software : Visual Basic 6.0, VC++ Languages : C, C++,C# Database : MS SQL Server, Oracle, MS-Access, Packages : MS-Office, FoxPro Technologies : Global Call API’s. Telecom Protocols : ISDN, TSAPI, CT CONNECT Other Software : Dialogic System Software 5.1.1, TIBCO Project Experience 1. Enhanced Entitlement Reporting System (CITIGROUP) Ø Project Details Duration : Apr 2004 – Jun 2004 Project Title : Enhanced Entitlement Reporting System Role : Consultant Software : VC++, VB, and SQL Server 2000 O/S : Windows 2000 Professional Ø Project Scope & Responsibilities èThis component is responsible for generating a hand-off file in appropriate format containing data related to Security Management System users & uploading the same to the unix server at remote location(FTP). Responsibility includes è Development of Component (EERS). è Design Documents. 2. EMERGENCY TELEPHONE SYSTEM (Bangalore Express Way) Ø Project Details Duration : Sep 2003 – Dec 2003 Project Title : Emergency Telephone System Role : Programmer Software : VC++, VB, My SQL O/S : Windows 2000 Professional Ø Project Scope & Responsibilities èThe control room for the Emergency Telephone System consists of GSM Interface for Three GSM telephone lines, one CTI server which handles the call management, Call recording. One Graphical User Interface (GUI) which displays the Site map of expressway at Bangalore and Emergency Telephone Management System (ETMS) software and telephone instruments to attend the calls. Two GSM lines are connected for ETE (Emergency Telephone Equipment) and one GSM line is reserved for Mobile phone users. When call comes from ETE, POPUP having information about that ETE shown on Client Application. A mobile phone user doesn’t have to approach ETE for getting help from the control room. They can call up the Third GSM line of which the number is advertised along the expressway. This line is also connected to CTI, so that calls received on this number can form part of the ETS database for reports and other MIS purpose. One of the Serial Port of Server Machine is used for communicates with Nokia Device to capture SMS from ETE. 4 types of SMS are coming HEALTH SMS, DOOR OPEN, SOLARPANAL REMOOVE, and BATTRY LOW. Responsibility includes è Development of CCS (Call Control Server). è Development of ACD (Automatic call distribution). è IP Based communication between Client (Agent) and ACD. 3. Electronic Toll Collection Ø Project Details Duration : April 2003 – March 2004 Project Title : Electronic Toll Collection Role : Programmer Software : VC++, My SQL O/S : Windows 2000 Professional Ø Project Scope & Responsibilities · The scope of the project is to computerize the complete process at Toll Naka, which invokes database management & interaction with the following devices: 1) OHLS 2) Traffic Light. 3) Fare Display. 4) Printer. 5) Boom Barrier. 6) AVC. 7) Hooter. · Responsibilities includes : è Software Development for the complete product. 4. Allianz Bajaj / Bajaj Allianz Ø Project Details Duration : March 2003 – April 2003 Project Title : Helpdesk IVRS Role : Programmer Software : VC++, VB, MS ACCESS 2000, Crystal Reports 8.0 O/S : Windows 2000 Advance Server Team Size : One Ø Project Scope & Responsibilities · User can register a complaint using IVRS system (Developed in VC++) · After registering a complaint, user can know the complaint status like, call pending, call open and will be attended by the in or call escalated , call closed · As soon as a complaint is registered by the user a mail is sent to the Helpdesk describing the complaint using SMTP · GUI (Developed in VB) is a part of Helpdesk IVRS using, which Helpdesk can open, escalate & close a call · GUI also gives reports · Responsibilities includes : è Coding èTesting èImplementation è Brief description about the rest of the projects 5. Contact Loyalty Duration : December 2002 – February 2003 Software : VC++, MS SQL SERVER O/S : Windows 2000 Professional 6. Accounts Payable & Receivable Online Duration : September 2002 – November 2002 Software : VC++, Lotus Notes R5 O/S : Windows 2000 Professional 7. Radio city Suno Aur Lakhpati Bano Contest System Duration : Aug 2002 – September 2002 Software : VC++, Ms SQL Server. O/S : Windows 2000 professional 8. BSNL Automatic Fault Booking & Announcement System Duration : June 2002 – July 2003 Software : VC++, FoxPro O/S : Windows NT 4.0 9. IVRS for BSNL Pune Duration : May 2002 – June 2002 Software : VC++, SQL Server, CT Connect O/S : Windows 2000 professional 10. AUTOMOTIVE For NAVNIT MOTORS Duration : February 2002 – April 2002 Software : VC++, FoxPro O/S : Windows NT 4.0 11. Kalp Tele System For Kalpvrikha Marketing (K.M.P.L.) Duration : November 2001 - January 2002 Software : VC++, SQL Server O/S : Windows NT 4.0 12. KID (Kalp IVRS Designer) Duration : August 2001 - October 2001 Software : VC++, SQL Server O/S : Windows NT 4.0 Education · Masters Degree in Computers Application (M.C.A.) · Bachelors Degree in Science (Math’s) · Diploma in Systems Management Address H-1/503, Riddhi Gardens, Film city Road, Malad (east), Bombay: 400097, India. Date of Birth 18th July 1976 Strength Strong communications and organizational skills Self-motivated and inventive Able to work without supervision & able lead a group of people Good analytical and problem solving skills. Energetic and friendly (enjoy working with people) Responsible, dedicated and a quick learner Passport Details · Passport Number: E4489846 · Date Of Issue : 20/01/2003 Date Of Expiry : 19/01/2013