## BIO
**SUMMARY OF WORK EXPERIENCE:
**
**Oracle Apps 11i – Technical/Functional Experience:**
About 3.5 years of Technical and Functional experience in Oracle Applications CRM implementation and support, including Customization, Conversion, Interfacing and Oracle Alerts. Having good Technical and Functional knowledge in Field Service, Installed Base, Service Contracts, Oracle Quotes, iSupport and Mobile Field Service/Laptop.
Good working knowledge in Oracle Reports.
**ACADEMIC PROFILE:**
· **[login to view URL]**in **Mechanical Engineering** from **Jawaharlal Nehru Technological University** with an aggregate of **78%.**
· **Diploma** in **Mechanical Engineering** in Govt. Polytechnic, Masab Tank, Hyderabad with aggregate of **64%**
· **Higher secondary**Govt. Junior College, Srisailam Project with an aggregate of **77.5%.**
· **Std. X**from Govt. High School, Srisailam Project with a percentage of **63%.**
**TECHNICAL SKILLS:**
* Strong PL/SQL programming skills.
* Good working knowledge of Oracle Reports 6i.
* Good knowledge of Oracle 11i Apps – AOL.
* Good knowledge of Oracle Workflows
* Strong Knowledge of Customization, Interfaces and Conversions.
* Good Experience of working in the **UNIX** Environment.
* Expert knowledge in the functionalities of **Inbound and Outbound** Interfaces
* Strong knowledge of Oracle 8, 8i, 9i and other Oracle tools (SQL Loader).
* Exposure to Core Java and JSP.
* Exposure to **Mercury ITG and QC**
**WORK EXPERIENCE:**
* Currently Working as a ‘**Senior** **Systems Executive**’ in **Fujitsu Consulting**
* Worked as a ‘**Team Lead**’ in **GE Capital International Services** from May’05 to Nov’05**.**
* Worked as a **‘Consultant’** in **GE Capital International Services** from Nov ‘03 to May ‘05
**Project # 1 GE Capital Int. Services Software**
**<u>GE Wind Energy (CRM Implementation)</u>**
**Client:** GE Energy
**Onsite:** Germany, US and Spain
**Offshore Team Size:** 11
**Responsibilities:**
1. Developed outbound Interface for extracting Labor Debrief information from Oracle system and sending the flat files to the legacy system (Dataflo).
2. Developed outbound Interface for extracting Labor and Material Debrief information from Oracle system and sending the flat files to the legacy system (GSB).
3. Developed inbound Interface for updating the Tasks with Work Order number sent by legacy system (GSB)
4. Developed Oracle Periodic and Event Alerts.
5. Developed various Multilingual Oracle Reports on Field Service using Reports6i
**Activities:**
§ Closely working with Onsite functional team to understand client requirements
§ Testing Interface programs after every modification
§ Monitoring Interface programs during System Integration Testing iterations and making sure that all data loaded successfully with minimal errors.
§ Preparing exception reports after the load
§ Resolving issues occurred during testing.
Oracle Applications (CRM, Field Service), Developer 2000,Oracle Alerts
**Duration:**
Jan 2004 to August 2004.
Project # 2 GE Capital Int. Services Software
**<u>GE Wind Energy (CRM Support)</u>**
**Client:** GE Energy
**Onsite:** Germany, US and Spain
**Offshore Team Size:** 5
**Responsibilities:**
1. Monitoring and Reporting daily support activities
2. Giving Technical and Functional support on Oracle Field Service, Mobile Field Service/Laptop and Oracle Install Base.
3. Regular monitoring of scheduled requests.
4. Providing technical support for Interfaces like Dataflo, GSB, and Item Interface.
5. Providing Technical Support to Oracle Periodic and Event Alerts
6. Providing Technical Support to Multilingual Oracle Reports.
**Activities:**
§ Coordinating the team
§ Prioritize the issues and assigning them to respective team members based on their skill set.
§ Developing weekly, monthly and quarterly reports on support activities.
§ Taking care of the inbound and outbound interfaces including Dataflo, GSB, and Item Interface.
§ Making the code changes and Enhancements whenever there is a change in Business Rules and User Requirements
§ Taking care of the issues raised by the German, Spain and US users.
§ Providing support to the Technical Problems, users encounter in **Oracle Field Service, Mobile Field Service/Laptop and Oracle Installed Base.**
§ Interacting with the Managers and the Team in the Onsite in exploring and diagnosing the problems on a Regula
## Area of Expertise
**TECHNICAL SKILLS:**
* Strong PL/SQL programming skills.
* Good working knowledge of Oracle Reports 6i.
* Good knowledge of Oracle 11i Apps – AOL.
* Good knowledge of Oracle Workflows
* Strong Knowledge of Customization, Interfaces and Conversions.
* Good Experience of working in the **UNIX** Environment.
* Expert knowledge in the functionalities of **Inbound and Outbound** Interfaces
* Strong knowledge of Oracle 8, 8i, 9i and other Oracle tools (SQL Loader).
* Exposure to Core Java and JSP.
* Exposure to **Mercury ITG and QC**
