Hello, I am a seasoned Virtual Assistant and customer service representative with over five years of experience in operations, management and customer service, I have had the opportunity to work with a diverse range of E-commerce companies based in the USA, UK, and Australia. My track record as a top-rated Plus Virtual Assistant is a testament to my dedication and commitment to delivering high-quality results.
In my role as a Virtual Assistant and customer service representative, I have gained significant expertise in operations management, customer service, and other critical business functions. I understand that effective communication with customers and stakeholders is essential for any business to thrive, and I always strive to maintain a professional and respectful approach in all my interactions.
I am well-versed in using various CRM software, including Zoho, SalesIQ, Zendesk, NetSuite, Shopify, Monday, and Housecallpro, among others, which enables me to manage operations efficiently and effectively.
My experience in managing Credit Card Chargebacks has helped me develop an in-depth understanding of the processes and regulations involved. I have worked diligently to ensure that chargebacks are resolved promptly and effectively to minimize any negative impact on your business.
In addition, I have experience in managing dropshipping, ensuring that orders are fulfilled efficiently and accurately. I understand the importance of timely delivery and customer satisfaction, and I am committed to providing outstanding service to help you build a loyal customer base.
Furthermore, I have experience in pulling permits and scheduling inspections for roofing and HVAC companies. My attention to detail and ability to manage multiple tasks simultaneously ensure that all necessary permits and inspections are completed promptly and efficiently.
I take great pride in my work and always aim to exceed my clients' expectations. With my experience and expertise, I am confident that I can help your business achieve its goals and thrive in today's competitive marketplace.
Thank you for considering my portfolio. Please don't hesitate to contact me if you have any questions or would like to discuss your business needs further.