"The only way to do great work is to love what you do." ― Steve Jobs
With over 6 years experience giving professional and high quality service to different clients and companies, I have managed to hone my skills and gained experience that are essential to this industry.
Skills and Experience:
CUSTOMER SUPPORT:
-Live Chat Software: Zopim, Zendesk, Slack
-CRM: Sales Force, Bigcommerce, Fatwire, Magento, Wordpress, ActivCollab, Salesforce, Quickbase, Shopify, Mailchimp, Sendoutcards and Zoho
-Accounts: Billing, Technical, Inbound Sales
WEB RESEARCH
-Web Research (LinkedIn, [login to view URL], Rapportive, Cruchbase, Yelp, Github, [login to view URL], Klout, etc.)
-Email and contact information data extraction
ADMIN TASK | DATA ENTRY
-PDF conversion to Word/Excel, PDF forms
-Dropbox, Google Docs
-Email Handling
-Admin Support
-Google Docs
-Data Analysis
-Microsoft Excel