Global improvement for Quality assurance guidelines on customer service área , 6 years experience solving issues for clients and interacting with external issues about customer service área.
教育
Business Administration
Universidad Don Bosco,
El Salvador 2003 - 2007
(4 年)
资质
BEST certification. Six sigma Certification for organizatio, JUMP certificationns
Teleperformance El Salvador
2015
BEST Quality Analyst certification for organizational development , six Sigma certification applicable for organization process .