Customer Support Agent - Full Time
$2-8 USD/小时
A Startup in the field of digital marketing is recruiting a full time Customer Support Agent.
It is a long term position with important evolution perspectives (company is growing strongly).
General mission:
Attached to the Customer Support Manager, you will ensure daily relations with customers through the following missions:
* Analyse, understand and process of customer queries for optimal guidance
* Inform customers of technical problems identified and of modifications and repairs to be made
* Diagnose and report dysfunctions described by users to Technical Support.
* Ensuring customer satisfaction by being proactive
------------------------------------------------------------------------------------------------------------------------
Profil requirements:
* Fluent working knowledge of English
* Good mastery of the current IT tools
------------------------------------------------------------------------------------------------------------------------
Required qualities:
* Autonomous, with team spirit, excellent interpersonal skills and a pronounced taste for customer satisfaction
* Dynamism and reactivity, operational reasoning
* Involvement and source of proposals
* Analytical and teaching spirit
* Empathy and positivity
------------------------------------------------------------------------------------------------------------------------
Working hours: 35 hours or more per week at an hourly rate of 3.5 $/Hour
Remote working: you can work from anywhere, you just need a good Internet connection.
项目ID: #25585858
关于项目
有32名威客正在参与此工作的竞标,均价$24/小时
Hello, I read your project details carefully. I am running a Bpo and having a complete setup here with systems, high-speed internet, headphones, power backup, and other facilities. I have a complete team and I will pr 更多
What I bring to the table: => Excellent spoken and written English and great listening skills => Willing to be flexible with different shifts and schedules. => Comfortable navigating multiple systems and getting up-to 更多
Hi, I am interested in your offer. Please let me know if you are willing to hire me. Thank you. Be safe
The Customer Support Agent is a customer-oriented service representative that acts to provide information on products/services and resolves any emerging problems that the business’s consumers might face with efficiency 更多
Worked in a customer service profile before and know how to handle irate customers Relevant Skills and Experience Good customer service skills and with good knowledge of English and have the relevant IT skills
LaYa Solutions - We can offer the need resources for your project. Kindly get in touch so we can provide you with a "FREE" consulting and estimate for this project. Let us know your availability so we can discuss in de 更多
I am BPO working professional and having more then 5 years of experience in customer handling, Help desk, query resolution and support. I can be your good asset foe your project. I am good in english speaking and can 更多
Hi , i'm a tour guide from Tunisia, i work with British and French groups, i red your project and it looks interesting to me. If any interest do not hesitate to contact me. Thank you
Your project seems really appealing and I would like to bring my contribution to it. Thank you for considering my bid. Relevant Skills and Experience I have experience in customer service, thus, I know how to deal wit 更多
Greetings! I would like to express my sincere interest in the position you have available. As a highly skilled and successful customer service specialist with a background in ensuring outstanding customer experiences, 更多
Hi, Good day! This job is quite interesting. I have 2 years experience with foreign clients and handled financial accounts. Looking forward to hearin from you! Best Regards, Earl Esguerra Relevant Skills and Experi 更多
I am hardworking and punctual to the job. Though I am new to freelancing , I have experience of telecommunications. My English is fluent and strong. I promise you to not disappoint you. Relevant Skills and Experience 更多
Hello, I have big experience in customer service/ help desk. Please check my CV for more information.
Hello , I will do this job as I’m really in need of the job and I have 2 years of experience working in a Customer Support for a major MNC . Regards , Rohan Bhalla