Apple iOS app to pull Connectwise Data to filter and display metrics
$500-1500 USD
已取消
已发布超过 11 年前
$500-1500 USD
货到付款
iOS Mobile App for ConnectWise Metrics
The goal of the app is to inform Owners and Service managers different metrics from the datasource of Connectwise to evaluate performance, weakness, and analyze
Logon: User needs to enter credentials to connect to database
Site:
Company:
User:
Password:
Home Screen:
? Metrics
? Screen Saver
? Settings
Metrics:
? Create New Metric
o User will be able to build, filter, and save live data pulled from Connectwise
o User can select numerous filters:
? Point in Time (Live, Date Range, Day)
? Frequency
? Company
? Engineer name
? Work type
? Company type
? Categories
? Open tickets
? Closed tickets
? Time of ticket opened
? Time of ticket initially responded to
? Time of ticket closed
? Service Board
Goal is to be able to produce
Closed tix/engineer/month
New tickets/endpoint/month
Average response time
Average resolution time
Same day close % (new tix closed in same day)
Total close % (total new tickets/total tix)
o Can select different out put options: numbers, chart, graph
o Option for user to save new metric and name it
? View Saved metric
o Presents the list of different saved templates
o User has the option to view, edit, run each template
Screen Saver:
? Create new Screensaver
o Option to build and save template
o New build offers a small timeline to create what to display from a list of saved templates
o You can assign time and types of output you want to display