Project for Kabir (10,000 words)

Hi Kabir, Please bid accordingly. The project would be as follows: A business development plan to enhance customer experience: An integrated case study of Traders Hotel Kuala Lumpur. Factors: Market (trend, growth and outlook) Competitions Marketing (STP and 4Ps) Operation (business process/value chain) Please ensure that the factors elaborated in the business review and data analysis are from the current industry's and organisation's perspective/practices. Any recommendations/plans are to be presented and discussed only in chapter 5 i.e. business plan. All the information what model to use for critical analysis and what framework to use will be given by me.