Hello,
One of our staffs laptops is switching off frequently for no known reason. It is sometimes coming up on the screen a message about alcra from norton anti-virus, however the software needs updated.
This may not be the only thing that is wrong, however we need a solution to repair the "switching off" problem. Should anyone be able to provide a solution then they will get a 10 and $40.
## Deliverables
1. Laptop no longer switches off
## Platform
windows XP