Ebay and or Amazon Virtual Selling Assistant/Customer Service Reps
$8-15 USD / hour
已关闭
已发布超过 9 年前
$8-15 USD / hour
Description
picsell makes selling stuff online as simple as taking a picture. We make sure the stuff you want to sell gets appraised, sold, and shipped, and most importantly - get you paid. Selling old phones, laptops, printers, golf clubs, juicers, or anything that can be easily shipped has never been easier.
Response to our product has been great and in only a few months we have processed thousands of items, graduated from the DreamIt Ventures startup accelerator program, and been featured on Fox News. Our iPhone app is coming out very soon which will make the selling process even easier. The amount of items we help people sell is about to grow dramatically.
We are constantly building technology that automates more and more of our process. As with any e-commerce business, problems with orders and shipments inevitably arise and customers have questions.
We are looking for someone with strong eBay and Amazon selling experience, as well as general e-commerce experience to join our team. We need someone to provide world-class customer service, manage our online store listings, and take on various other responsibilities as needed (after all, we are a startup).
We anticipate that this role could evolve into an executive-level position as the company expands and we build out our customer service department.
Responsibilities
-Monitor and respond to all customer queries in a timely manner (primarily online).
-Handle any problems that arise (e.g. an item was damaged during shipping).
-Appraise items that we receive.
-Manage online product listings.
-Make suggestions to help us continually improve customer service and automate anything that can be automated.
-Act as the company gatekeeper.
Ideal Qualities
-Demonstrated experience managing Amazon and eBay stores (Amazon Seller Central, eBay Selling Manager).
--Ensuring that listings are accurate and optimized.
-Demonstrated experience handling a significant volume of customer queries.
-Extraordinarily detail-oriented and disciplined when documenting incidents.
-Insightful and can think on your feet to resolve product or service problems by:
--clarifying complaints
--determining the cause of the problem
--selecting and explaining the best solution to solve the problem
--expediting correction or adjustment
--following up to ensure resolution
-Multichannel marketplace experience is a plus.
-Startup experience is a plus.
Salary, Benefits, and Application
-Compensation commensurate with experience.
-You will be one of our first full time hires, but start as a contractor for a minimum of 30 days. The position will become permanent as deemed appropriate.
-You will need to provide your own computer.
-Please send a resume, a few words on why you think you'd be a good fit, and any examples of online storefronts you've managed.
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Hi, I think i am good in this because working for one ebay store and for their shopify and amazon store too since 2012. I work on their zendesk support and every day selling booking on eparcel website.
So overall i handle all their online works. I can do same for you on long term if you want.
Thanks,
Sakib
Hello,
I am very much interested to move ahead with this project. With a strong experience of 4+ years working with Customer Support & Virtual Assistant, I have managed to build a broad skill set in this kind of position.
Here are my skills
- Phone support
- Phone customer assistance
- Email sales
- Email support
- eBay / Amazon / Ecommerce order processing
- Handling unique situations
- Problem solving - CRM use
- Improving processes to make more efficient
- Updating/Editing standard operating procedures
- Gmail - Wordpress
- Time management
Almost all work i have done in my past assignments. Handled live chat / phone support for client / prospect conversation related to orders. CRM / Email newsletter to inform clients Order processing from direct sites or via paypal or moneybookers. Calling clients/vendors for stock management Order auditing/processing, making sales calls & calls to market vendors for getting stock updated
I certainly believe that I am competent enough to meet challenging task and I have the necessary skills and abilities for this job. Looking forward for your thoughts & I can start today.
Thanks
Gary
Hello!
Individual and experienced va here from the Philippines would like to be of help as your selling assistant. My confident to submit my bid is my years of experience as a store manager of my clients ebay store. My client is selling CDs, books, and garments. My task is to list the products gathered from dropshipping store. Once we have an order, the products are then bought manually by me through the dropshipping store. The buyers info will then loaded to shipping form for processing. Aside of product listing I also do the answering of questions from a buyer. The questions are mostly the status of the orders, the availability and others. Please let me know if this one could help.
Looking forward to hear from you.
Warm regards,
Algie
As a group we are made of experts from various IT background and we are professional with our jobs ,moreover for the past months this has been the various types of jobs jobs we have been doing locally ,i bet you ,you will nor regret awarding this contracts to us .we await for your response and look forward to work with you thanks.
Hello there! I am interested in this position and I can get the job done right. I personally have over 10+ years experience in sales and office management. I also sell and buy on ebay on a regular basis and have very much knowledge of internet, ebay, amazon, word, and sales. If you want a goal, detail oriented person for this job, then I am the person for you. I have recieved several top sales awards and seem to connect with people on a personal basis very well. I am also currently a stay at home mom which gives me even more time to spend on your project. I look forward to hearing from you and becoming your first full time employee, I won't let you down!
I work very hard to accomplish set projects. I have been working in a customer service field for over 15 years. I understand how to respond to customers in a timely manner and Will ensure that the work required is done within the time frame that's required. I also had opened up my own shop on Etsy selling baked goods across the US.
Responsibilities Handled:
1. Lead generation, generating inquiries, sending quotations, negotiating rates, finalizing order.
2. After Sales services like handling customer complaints and providing solutions.
3. Follow up with customers for feedback of product and services.
4. Sourcing and development of products and suppliers.
5. Coordinating with Supplier to dispatch material on time.
6. Updating customers about their scheduled order dispatch and providing tracking details of their shipment.
7. Inspection of products packaging and quality testing.
8. Arranging pick up of material by coordinating and appointing logistics partner and forwarding it customer.
9. Generating computerized Invoice and Purchase order.
Qualities:
1. Able to work under extreme work pressure.
2. Multi tasking.
3. Handling customer inquiries and queries in a professional manner.
Academics and Work Experience:
1. Completed Bachelors of Commerce.
2. Completed Post Graduate Diploma in Marketing Management.
3. Pursuing Masters in Marketing Management.
4. Worked for Globomotive Group as a Domestic Sales Executive handling India Sales for approximately 2 and half years.
Contact Information:
1. Phone Number: +91 9096815212
Thank you for checking out my proposal and I will wait for your positive response. I will be highly obliged working for your reputed organization.
Thank you.
Tejendrasinh Chauhan.
Dear Sir/Ma'am,
I would like to apply for the posted position.
I have been working as an email Support Representative for almost two years now.
I have worked as a Client Care Representative at Biotrust Nutrition for a year and have worked part time in Ebay and Amazon Sellers.
I am familiar with Zendesk, Salesforce and Kayako helpdesks.
I would love to speak with you further regarding my experience with Email Handling.
I am looking forward for your response.
Sincerely,
Jean
We are a Spanish company, which operates throughout the European Union and the United States, specializing in Sales on EBay. Telemarketing. Customer service and Sales.
Ebay Seller. Business Account.
Above all we offer:
.- Positioning your business in Spain, the European Union and the United States.
.- Significant Sales
.- Dedication, effort, dedication to service and proactivity.
.- An exquisite treat their customers.
Serious employers only, please.
Many Thanks
Maria
Director of Communications
I'm working in Customer Support industry for 6+ years in a multinational fast paced environment.
I was looking for a part time project in my field and find it amazing opportunity not just that but virtually.
My Bid was 13.89/h and able to work for 4h.
Thanks and Regards
Ramy Salama
+35796493588
hi,
i have done many projects like this.
so i can do this for you.
and also i have some clarificatios about this job.
so please contact me with more details.
thank you
Hello,
I have managed Amazon and Ebay Selling accounts.
I have a graduate degree.
I am close to major carrier hubs and can handle request promptly.
Thank you
I had the chance to review your project and it seems we may be able to help you in taking this further.
My name is Jay from Condor Solutions Ltd. We are a 100% Canadian owned outsourcing company based in Manila, Philippines. Our main strategic solution is to provide low cost back office provider for all types of overall Customer support and Back office/Administration services to SMEs.
Ideally, we are NO difference on how you deal with freelancers who works at home or based in your local area since we provide "personal touch" as we wanted our virtual staff to work directly with our clients - a dedicated one & you'll get more of the time as possible. The person assigned to you is like an external staff member who gets instruction from your team, follows your company’s policies, and procedures & receives training about your products/services. The only difference here is she’ll be working from a remote office based facility in Manila.
Below are some of the services that may be of interest to you such as:
1. Customer support via phone, email or chat
2. Accounts Payable, Receivable and Invoicing – Total Back office and administrative support services
3. Lead Generation/Market Research/Sales/Business Development
5. SEO/Social Media Management
It appears that we are a good fit for your business requirement mainly because we've been providing customer support & order processing services for this type of industry. Please let me know if we can shape up a plan to move forward
Jay
