Customer Service - USA ONLY

$8 USD / hour

已关闭

已发布

超过 7 年前

$8 USD / hour

Currently we are in high demand for Inbound Customer Support Professionals to take Inbound customer contacts. You will have the ability to select your own hours in 30 minute intervals and work from the comfort of your home. Below you will find an overview of the scope of service for your review *Servicing Information - $8-$12/Hour* * Hours Available January through April: * 8am - midnight EST Sunday - Saturday * A minimum of 20 hours of which, 4 hours on Saturday or Sunday and 3 hours on Monday. * April 17th a minimum of 4 hours. *Course Certification - 12/12/16 – 01/03/2017 ($39.99) Monday thru Friday Class Times: 9:00 AM – 3:00 PM EST *No class December 26th and January 2nd* . Service revenue is earned once you have passed the course certification and begin servicing for the client. *$300 contract bonus and $50 per referral bonus!* *What to Expect, Below is a partial scope of services you can expect in the product support program:* * Interact with customers via phone, focusing on data entry, navigation, and researching questions. * Research, analyze and determine an appropriate course of action for customers. * Be a positive representative for the company and the product; take a caring and empathetic approach to customer interactions. * Articulate how to use the product accurately and efficiently resolve customer inquiries on the first contact. * Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. * Act as a technical resource when assisting customers to resolve problems with devices and equipment. * Provide support via phone and/or one-way video and screen share technology. * Must have a reliable internet connection * Windows 7,Windows 8, and Windows 10 * A second monitor is found to be beneficial for this program, but not required * POTS telephone line (Plain old telephone system, landline) * Ability to pass a background check ($7.95)

项目 ID: 11912550

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20提案

远程项目

活跃7 年前

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20威客以平均价$8 USD/小时来参与此工作竞价

@Harun1986

Dear Sir, Hard work is my key!! I am expert of admin, Research , Scraping ebay, amazon etc If your admin or any work need to learn that i am interested to learn and always 100% flow your order. look like i am your copy. Just give me instruction and Description for work. I try my best to complete your work, I have every day working here 8-11 hours for more details PM me. Waiting for your positive response. Thank you

$8 USD 在20天之内

4.8

(157条评论)

6.3

@samjohnyb4u

If you will consider an Indian applicant. I have fully read the description and agree to all the requirements and guidelines. My experience is diverse and vast and am more than qualified to take on and excel in this job. I'm also a business owner with 20 customer service agents that I personally train and groom on customer service. I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!

$8 USD 在20天之内

5.0

(8条评论)

3.9

@tuhindo82

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have completed many Website Management / Customer support/ System Admin/ server Administrator/ web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam

$8 USD 在20天之内

3.5

(18条评论)

5.1

@adamckitchen

I am new to freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I would love to send you my resume for your review. In addition to my personal services, I can offer the services of one of my partner companies that I have worked with for years. For very competitive rates, I can make available a whole customer service team. Myself aside, my team has over 12 years combined experience in providing top notch customer service. Our experiences have included: telecommunications, appointment setting, working with professionals such as attorney offices, as well the automotive industry. We are bi-lingual as well (Spanish). In addition, we can offer scale-able service, even up to 24 hours a day. We are currently positioned to take up to 50,000 calls per month and can add more capacity if needed. Thank you for allowing me to introduce myself and for reviewing my qualifications. I look forward to the opportunity of working with you. You may contact me by email at adamckitchen @ gmail . com or by phone at 1 704 989 6420. Thanks for your time, Adam Kitchen

$8 USD 在35天之内

5.0

(1条评论)

3.4

@dmayankdhingra

Hired by the Employer

$8 USD 在20天之内

0.0

(0条评论)

0.0

@mlvhernando04

Hello I am very interested and willing to work on this job. I have been working as a VA for almost 10 years. My skills are customer support, lead generation, telemarketing, appointment setting, wordpress, social media marketing, ms office and admin works. I hope you can give me a chance for this job. Thank you and hope to hear from you soon.

$8 USD 在20天之内

0.0

(0条评论)

0.0

@nsahotra

Dear Re: Freelance VA position Please accept this as my application for the position of freelance VA with Peace, Love & Tambourines. Here is the crux of the qualifications that I present: • Track record of providing effective and efficient administrative support to my client’s while based in a remote location. • Demonstrated ability to handle support ticketing systems by ensuring prompt replies and early resolutions of my client’s problems. • Demonstrated expertise in handling several projects simultaneously by ensuring maintenance of quality for each one. Freelancing has required me to have excellent organizational and multi-tasking skills to successfully manage multiple assignments and meet deadlines. My focus and excellent time management skills enable me to work independently without distraction. I can’t speak for the other candidates but I know why I’d be a great fit for this job. I am the right choice because I have a 3 year track record of taking on progressively responsible roles in the field, exceeding objectives and growing the business. I am still hungry to meet new goals and overcome challenges. Additionally, you will find me time-efficient and proactive when it comes to meeting important deadlines and working on rotating shifts. I believe a telephone interview between us will provide you with further information regarding my suitability. Thank you for your time and consideration. Kind Regards NITISH SAHOTRA

$12 USD 在20天之内

5.0

(1条评论)

0.0

@smbnsn

I am an expert customer support/telemarketing professional over 10 years experience in call center industry. I have a call center of 60 seats capacity with experience agents. I have 24/7 power backup, reliable internet connection and usb head set. Most my agents are graduated from United Kingdom and USA and have experience in customer support. We have agents with all kind of customer support software experience including ZenDesk. Like to know more about your project. I believe in long term business relationship. Looking forward to hear from you. Best Regards Ashik Khan

$8 USD 在40天之内

0.0

(0条评论)

0.0

@juliefaizur6773

Dear Sir, Greetings. I am Faisal Faizur from Bangladesh. I have checked your full requirement. I met the entire requirement you have asked for. Accordingly, I am very fluent in English. I have knowledge on Photoshop. (Diploma is computer studies) I have experience as Virtual assistant. Apart from freelancer, i have experience for 8 years in UAE and Bangladesh. I do know several languages like mandarin, Arabic, Hindi, Urdu. I think I can perfectly do this project. If you get time then requesting a short interview via Skype.

$8 USD 在20天之内

0.0

(0条评论)

0.0

@brarshagan77

I have 2 years experience in inbond and outbond customer support. I love mywork

$8 USD 在1天之内

0.0

(0条评论)

0.0

@greatawan78

Hi, I can do that. Please contact for further discussion. Hopefully you'll like my professional approach. Thanks! Allrounder

$8 USD 在20天之内

0.0

(0条评论)

0.0

@pravintiwari014

Respected Sir, Further to the discussion, please find the details of ourself below: We are an International & Domestic BPO Call Center company, based in India. We are looking for Inbound or outbound Process to run at our Center. We have International Standard Infrastructure with 400+ seats. We have professionals who are more proficient as they are adapted to profound English Skill. We are ready to start your campaign with lowest price compare to other centers

$8 USD 在20天之内

0.0

(0条评论)

0.0

@ashokbhushan1

Have 5 years of experience as tech support.

$8 USD 在1天之内

0.0

(0条评论)

0.0

@Banwoismail10

Dear Hiring Manager, I am from one of the developing countries in the world, to be precise a Nigerian who was born and bred in Nigeria and who still resides therein. I am a Computer Engineer/IT Technician who is skilled in hardware repair and maintenance, Computer Hardware Installation, Internet research, Customer Support, Live Chat, Telemarketing, Computer Repair, Technical Support, Virus Removal, Desktop Support. Being a Nigerian who lives in the country, I have access to a notable library where detailed information about this topic can be researched out; reaching out to the media, past conferences, interviews, and gathering information by telephone can be done with ease because this is a case that I have witnessed before. Apart from being a Computer Engineer/IT Technician, I have a diploma in hardware repair and maintenance and I am a contact lecturer in one of the ICT Company for the past two years. I will be available on mail to further discuss about the scope of the project. I look forward to hearing from you soon. Kind regards, Ismail Ogunbanwo

$8 USD 在10天之内

0.0

(0条评论)

0.0

@amtorres

A proposal has not yet been provided

$8 USD 在20天之内

0.0

(0条评论)

0.0

@aliciahammond86

A proposal has not yet been provided

$8 USD 在40天之内

0.0

(0条评论)

0.0

@rajabilalkhan2

Hello! I can help you with this project, I have the team of experienced professionals. Looking forward to a positive response from your side. Thank you.

$8 USD 在20天之内