I am a sociable person. I love dealing with other people. It has been a long time since I realize that I have what it takes to touch people's lives. It started when I was back in school, that I am often the person who my friends would run to ask advises. I didn't know that time that that already was customer service. I told myself to develop even more, and try to touch people's lives as I walk through theirs.
During those times when I want to show my devotion in helping other people, I tried to be a nurse, but a scar from the past has been holding me back to get to that point where I can physically be on reach to help them out. I was depressed that moment thinking I couldn't be at all the individual I wanted to be. And then out of nowhere, I was introduced to the BPO industry. I was mainly under customer service in voice accounts. At first, it was hard to catch up, the language was foreign, and the environment was pretty much different to the way I view things. And at that time, I had been to struggles I felt I couldn't overcome. But the optimism in me still thrives deep within, shedding me light along the way, and I did manage to overcome all this differences and more, made it a part of me. And since then, I have had been in the call center business for a bit of time now. More than enough to qualify for this position that I am wanting to acquire.