Customer Service Platform

€30-250 EUR

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已发布

将近 2 年前

€30-250 EUR

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There are many support online platform that offer Online Support Ticketing system like Zendesk, Respond io, LiveChat. However, I am looking for a platform where can I receive my DMs from Facebook page, Instagram, and WhatsApp business in one place. I need also use a bot to direct the sender to a specific team as follow: When a sender ' or client' send any message an auto reply will pop up asking him/ her what do you need: 1- General question, the message will redirect to the Customer Service team 2- Order, the message will redirect to Sales Operation Team 3- Complain, follow up with order, the message will redirect to Customer Happiness Officer I have about 15 users, divided into three teams as follow: 1- Customer Service, roughly 9 agents 2- Sales Operation, around 6 agents 3- Customer Happiness Officer, 1 agent All message will appear in Unassigned message in the platform, once one of the agent pick a message it will redirected to 'My Message'! The agent also should be able to close the message after finalizing the customer needs. The project is urgently needed! It should be done in 24 hours! Please if you are not familiar with the scenario or platforms mentioned above, do not apply! Thanks!

项目 ID: 33736608

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37提案

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活跃2 年前

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37威客以平均价€170 EUR来参与此工作竞价

@Itblast

Hello I have gone through the job description and understand that you need Customer Service Platform I am an Expert IN PHP, JAVASCRIPT with over 6 years experience in working on it Can we discuss the project and scenarios in more detail so that I can understand the complete scope of work. I am available to start right away. Thanks and Regards Md Omar Faruk

€140 EUR 在7天之内

5.0

(102条评论)

7.2

@BitLabs

Hello, I have gone through your outsourced requirements " Customer Service Platform " and have analyzed that I have right skills ( PHP JavaScript Website Design Customer Service Zendesk ) to execute your esteemed project. I will complete your project within 2 days, LIFETIME error free guarantee and provide 365 days (ONE YEAR) support... ===== Why choose me? ===== 5.0 / 5.0 rating, 100% completion rate, 100% on-time completion, 100% on-budget :) Kindly, check my profile: http://www.freelancer.com/u/BitLabs.html I work smart, hard, and strictly bid only what we can do! No sub-contracting... ever! You will never go wrong choosing me :)

€140 EUR 在7天之内

5.0

(130条评论)

6.8

@devupfree

Hello, i have reviewed your project description and understand your requirements. I can make all your chats in 1 platform and make their a popup of auto message. You just come to inbox and share credentials. Regards, Nayla b.

€140 EUR 在1天之内

4.9

(66条评论)

6.2

@EDGESOL

Hello, I have checked your project requirements and you want to Customer Service Platform. I have read project description that you are looking for an expert and talented Laravel developer to transfer the website to another host. I am offering my job to you as well as I am interested in for long-term relationship. Actually, I have huge expertise and experience on all PHP frameworks. I will do your project perfectly I am confident enough on it, A lot of projects I have completed till now. I have full expert team having more than 7+ years of experience, working day and night with me, we are available 24/7. you won't face any communication gap issue and with fully collaboration, we will go for the completion. My team has included below expertise. *PHP and its frame works like ( Laravel , Cake, PHP , CodeIgniter) *JavaScript and its frameworks like (Node JS , Express JS , Vue JS , Angular JS, React JS) *Shopify- with all Apps *WordPress-With all Plugins(Woo-Commerce, Dokan, etc.) *HTML *CSS *bootstrap *MySQL I have to discuss with you regarding budget as you mentioned very low amount for the task. Hope to see you in chat for more clarification. Thanks Regard's MUHAMMAD FAWAD

€155 EUR 在4天之内

4.9

(46条评论)

5.7

@Feriver

Hello there, How are you doing? Just saw your project posted. I am more than happy to discuss the task and work for you. That would be greater if I get some tasks so you can test my skill and expertise. Waiting for your response and start working for you. Warm Regards, Asif nawaz

€250 EUR 在5天之内

4.9

(55条评论)

5.6

@Ridafarhat5

Hello! I have checked all of your requirements that you're looking for Customer Service Platform and I am ready to start your project right now. About me? So, I have skilled in all type of Graphic and Animation works including Customer Service, PHP, JavaScript, Zendesk and Website Design for over 7+ years and for the confirmation you can check my Worldwide client reviews also I will provide you UNLIMITED Revisions until client satisfaction. Kindly pitch me up, so we will discuss it further in details. Thank you Rida Farhat

€250 EUR 在7天之内

5.0

(16条评论)

4.6

@RajulRao

Hi! It's Rajul, An Experienced Software Developer. I am ready to work with you, I have read your details and requirements and I am highly confident that I will deliver you the task. I am professional software engineer with skills including JavaScript, Customer Service, Zendesk, PHP and Website Design and etc. Kindly share with me more details about your job so I can start this job right away. Thank you, Rajul R.

€200 EUR 在5天之内

5.0

(4条评论)

4.2

@Vannouvong1983

Hello. I have done multiple jobs with PHP, Website Design, JavaScript, Zendesk, Customer Service. I am a full stack developer with 8 years of experience building web and mobile applications. For this task(Customer Service Platform), I can deliver quality notes to tight deadlines. Let's start the chat so we can discuss this job more in detail. Thank you. Boun

€140 EUR 在7天之内

5.0

(3条评论)

3.3

@webdeveloper135

Hi sir, Having read through your job posting, I was excited to discover that my skillsets and experience match your desired qualifications. I have been working with diffrent company where i was hired as head of customer support. As a customer support representative I have spent 4 years honing my upselling techniques, conflict resolution skills, and phone etiquette. In just six months on the job, my managers already had me promoted. I believe that my customer service skills and prior call center experience would help your company boost customer satisfaction.

€130 EUR 在7天之内

5.0

(5条评论)

3.2

@sakshiverma2

Hi there, As per your project description you want to build a"Customer Service Platform". I came across your requirements and believe that I will be an ideal match for you. I am having more than 5+ years of experience in Web Designing and Development working on job portal e-learning e-commerce, ERP system, Employer and users management, and secure admin with various CMS Magento, Joomla WordPress, Prestashop and frameworks, PHP, MySQL, Codeigniter framework. I am available at the desk as per your convenient time zone and will work on your website's front-end and back-end modules until you are satisfied with my work. I believe in building long-term relationships and it would only be possible if I will deliver quality work. Please open a chat window so I can share some samples of my previous work to get more confidence in my work and hire me ongoing basis. Awaiting your positive response. Regards, Sakshi

€140 EUR 在7天之内

5.0

(2条评论)

1.8

@mbilalnaveed

Hello! It's Bilal, An Experienced Full Stack Software Developer. I have read your details and requirements, I can start the work ASAP and I am highly confident that I will deliver you the best quality work. I am skilled programmer having 8+ years of professional corporates experience with skills including Customer Service, JavaScript, PHP, Website Design and Zendesk and etc. Kindly share with me more details about your job so I can start this job right away. Thanks & regards, Bilal N.

€200 EUR 在5天之内

0.0

(0条评论)

0.0

@Mahideveloper1

Hello, I completely understood your job description and I can build Customer Service Platform for you as per your requirements. Can we proceed further in chat and discuss everything in detail. Waiting for the positive response from your side. Thank you. Mahi W.

€140 EUR 在4天之内

0.0

(1条评论)

0.0

@talanganbrian

I previously work as "Email Chat Support" via specific Lazada seller which I got my experience handling customers inquiries.

€150 EUR 在14天之内

5.0

(1条评论)

0.0

@aamendola23

Hello, good morning! I am very interested in the job offer about customer service. I have a lot of work experience in administrative duties and customer support via email and chat live. I am responsible, creative, self motivated and I have problem solving skills. Thank you for your consideration! Best regards, Antonella.

€140 EUR 在7天之内

0.0

(0条评论)

0.0

@academicwrriter

Hello, I will write English Literature papers on literary text, such as Dramas, Novels, Short stories, Poetry and summaries with a very fair price. I can write on various topics which is related to English literature. I take pride in my work. I render a quality service in any writing niche. I can provide original, plagiarism free work at all times. I will do the work within the specified time range. Follow your instructions and if you have any concerns about the work, be willing to go over it again until you are satisfied. Areas that I will cover in writing: English Literature History of English literature American literature Poetry Short Stories Shakespeare Novel summaries Renowned Writers and Novelists of English Etymology Critical Analysis Literary Analysis I am good at Zendesk, PHP, Website Design, JavaScript and Customer Service

€30 EUR 在3天之内

0.0

(0条评论)

0.0

@JaneOkonkwo30

Hello! Am a customer service personnel who is willing to work with you. Am good with ticketing using zendesk and other CRM tools and Microsoft applications. Am available anytime and ready to resume work as soon as possible. Will be waiting for your response so that we can start working. Thank you. Best Regards Jane Okonkwo.

€140 EUR 在7天之内

0.0

(0条评论)

0.0

@ainatempawan

Hi Client, My name is Aina Tempawan Binti Ahmad Azli from Malaysia. I have read your requirements regarding Customer Service. For your information, I am professional customer service with 4 years of experience. Besides, I have typing skill and I am a fast typist. I have confidence that I will do your work very well. I hope you would like my work and you will give me a good feedback which is very important for my future carrier. I am willing to give my full potential to your work. I can be the perfect partner for your job. I look forward to Hiring from you soon. Regards, Aina Tempawan Binti Ahmad Azli

€150 EUR 在7天之内