Dear Hiring Manager,
I hope this proposal finds you well. I am writing to express my interest in the bilingual customer service agent position you have available. With my experience as a Live Chat Expert for a major "managed live chat service" provider, I have developed excellent fluency in both English and Slovak, making me well-suited for this role.
Having worked in a fast-paced customer service environment, I am highly skilled in handling customer inquiries of varying complexities. I am confident in my ability to provide solutions in a timely and professional manner while adhering to your company's guidelines. I understand the importance of spreading happiness and creating WOW moments for customers, and I will do so by adopting your brand's voice and tone in every interaction.
As a Live Chat Expert, I am accustomed to working remotely and understand the importance of maintaining positivity and professionalism in every customer and team interaction. I possess all the necessary technical requirements, including a working desktop with sufficient specifications and a stable internet connection.
I am eager to contribute to your team, and I am confident that my skills and experience make me a strong fit for this role.
Thank you for considering my application. I look forward to the opportunity to discuss further how I can contribute to your company's success.
Best regards,
Ali Ahmed Khan
P.S: I can show you some examples of my chat and e-mail interactions.