Help with customer support

• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided data entry support in most of the projects and delivered good quality work.

A proposal has not yet been provided

Hello there, I'm a full time freelancer with more than 4 years of experience. I provide the following services to my clients: SEO SMM SEM VA I assure you quality results as I know what to do, how to do and when to do. My addition to you business will surely add value to it and we can build long term relationship as I will be looking for referrals as well from your side.

Here are my VA experienced that I know can be a big help to your business: * Handles Email Support for Shopify store * Processing of Orders through Aliexpress, Ebay and Amazon * Handles Cancellation and Refund of orders * Monitoring order and tracking numbers * FB page moderator * I can also build shopify store from scratch * Create listing or adding products to online store. I will deliver my work with efficiency and professionalism when it comes to handling customer's concerns. Sincerely, Anna Maurene Canoy

Hello! I would like to help you with your project. I was a marketing asst. before and I am good in dealing with other people. I hope you can hire me.

I am an IT Professional for almost 10 years and a Service Desk Analyst for 1 year. Let me try this for this low rate and lets see what will be the outcome.

I have worked as an Assistant for many years and my communication skill is strong making me a correct candidate for this profile.

I have an almost 2-year experience with the BPO industry, I've handled Customer Support, Tech Support, Financial Support posts all of which are international accounts.

Hi. I am interested in the job and I would like to know the details of it. Please feel free to contact me as soon as possible. thanks

Good day! I'm Jazzel Reyes from the Philippines. I'm a fresh graduate of Bs in Applied Mathematics. Looking forward to work with you.

A proposal has not yet been provided

(PICK ME) I have more than 3 years of customer service experience in various call centers. I handled people with all walks of life. I am more than qualified to the job and I will do my best to make sure that the project will succeed.

A proposal has not yet been provided

Dear Prospect Hiring Manager. Thank you for giving me a chance to bid on your project. i am a serious bidder here and i have already worked on a similar project before and can deliver as u have mentioned I have checked your requirements. We have right skills to work on this assignment. We are a team of professionals including experienced analysts, designers, project managers, developers and QA people having great expertise in web applications development mainly on core PHP, PHP with open sources (Joomla, Wordpress, Codeigniter, Cake PHP), .NET, Asp.NET, Vb.NET, HTML 5 etc. and mobile applications on ios and Android platform. Our award = superb result = happy client. In a good partnership, good results happen. Good cooking makes good eating!BWe consider our client as our partner. I am ready to discuss with you with best Regards

I am currently working as Amazon Product Lister. I have experienced as a Virtual Assistant already, and I am willing to learn more about the project.