With my extensive background in the BPO industry, particularly in customer support, teleservices, and B2B relations, I am confident that I can fulfill your requirements for a VoIP service provider. Five years of experience has provided me with the necessary skills to handle inbound and outbound calls proficiently. This includes voice and non-voice communications, chats, emails, and technical troubleshooting - precisely what is important for delivering reliable virtual phone numbers.
Additionally, my Business Administration degree with a focus on Marketing Management strengthens my capacity to understand the needs of your small team and offer personalized solutions. I have ample knowledge in utilizing CRM systems which would be crucial in providing efficient customer service and attending to potential issues effectively.
Having worked across different industries including finance and retail, I am adept at adapting to unique business needs. Though your team may not currently require international numbers, my understanding of their setup is valuable for any future requirements that may arise as your business scales upwards. Selecting me for this project would mean choosing someone deeply committed to your organization's growth. With me, you'll get a freelancer who's dedicated to delivering the best possible VoIP service for your team.